THE FINE PRINT

Terms of Service.

The ground rules for shopping with DAYO — written as simply as we could, because nobody has time for legal riddles at 7am.

Last updated: 19 September 2026 ~6 min read

01 Welcome to DAYO

These Terms of Service ("Terms") apply to your use of weardayo.com (the "Site") and any purchase you make from DAYO ("DAYO", "we", "us" or "our"). By browsing the Site or placing an order, you agree to these Terms.

Please read them together with our Privacy Policy and Refund Policy, which form part of these Terms.

The short version

Buy great shoes, use the Site kindly, and reach out if anything goes wrong. The details below explain how it all works.

02 Using our website

You may use the Site for personal, non-commercial shopping. You agree not to:

  • Use the Site in any way that breaks the law or harms others.
  • Try to gain unauthorised access to our systems, accounts or data.
  • Copy, scrape or resell content, product images or designs without our written permission.
  • Place orders using false information or someone else's payment details.

We may suspend access or cancel orders where we reasonably believe these Terms have been breached.

03 Products & pricing

We work hard to show our colours, materials and sizing accurately. Screens vary, so small differences in colour may occur.

Prices

All prices are shown in Singapore Dollars (SGD) and include GST where applicable. Shipping fees, if any, are shown at checkout before you pay.

Availability

All products are subject to availability. If an item becomes unavailable after you order, we'll let you know and offer a full refund or an alternative.

Sizing tip

Use our Sizing Guide before ordering. Little feet grow fast — and size exchanges are on us.

04 Orders & payment

When you place an order, you'll receive an email confirming we've received it. A contract is formed once we send your shipping confirmation.

  • We accept major credit/debit cards and the payment methods shown at checkout.
  • Payments are processed securely by our payment providers — we never store full card details.
  • We may cancel an order in case of a pricing error, suspected fraud, or stock issues, and will refund you in full.

05 Shipping & delivery

We ship across Singapore and to selected international destinations. Estimated delivery times are shown at checkout and in your confirmation email.

Destination Estimated delivery
Singapore 2 – 4 business days
Malaysia 5 – 8 business days
Other countries 7 – 14 business days

Risk passes to you once your order is delivered. Import duties or taxes for international orders are the responsibility of the recipient.

06 Returns & refunds

Not the right fit? No stress. Returns, exchanges and refunds are handled under our Refund Policy. Nothing in these Terms affects your rights under Singapore's consumer protection laws.

07 Intellectual property

The DAYO name, logo, "D" badge, product designs, photos, copy and all Site content belong to DAYO or our licensors and are protected by intellectual property laws. Design Patent is currently under process, You may not use them without our prior written permission. 

08 Liability

We provide the Site "as is". To the fullest extent permitted by law, DAYO is not liable for indirect or consequential losses arising from your use of the Site or our products. Our total liability for any order is limited to the amount you paid for it.

Safety first

Always supervise young children and check shoes regularly for wear. Stop use if a product becomes damaged.

09 Changes & governing law

We may update these Terms from time to time. The latest version will always be on this page, with the "Last updated" date above.

These Terms are governed by the laws of Singapore, and any disputes will be subject to the exclusive jurisdiction of the Singapore courts.

10 Contact us

Questions about these Terms? We're happy to help.

  • Email: hello@weardayo.com
  • WhatsApp: +65 8000 0000 (Mon – Fri, 9am – 6pm SGT)

Still have questions?

We're parents too — we'll explain anything in plain English.

Contact us