Refund & Returns Policy.

We want every DAYO to be a perfect fit for your little one. If something isn't right, we'll help you exchange or return it — simply and without fuss.

This policy applies to purchases made on weardayo.com. Your statutory rights under Singapore law, including the Lemon Law, are not affected.

You can return or exchange items within 30 days of delivery, as long as they are:

• Unworn outdoors, clean, and in the same condition you received them.
• Returned with the original box, tags and any accessories.
• Accompanied by your order number or proof of purchase.

Once your return arrives and passes inspection, we'll email you and process your refund to the original payment method. Please allow 5 – 10 business days for it to appear, depending on your bank.

For size exchanges and faulty or incorrect items, return shipping is on us — we'll send you a prepaid label. For change-of-mind returns, return shipping costs are covered by the customer. We recommend using a trackable service.

We check every pair before it leaves us, but if your order arrives damaged, faulty or incorrect, please contact us within 7 days of delivery with a photo of the issue. We'll arrange a replacement or full refund — whichever you prefer.

• Shoes that have been worn outdoors, washed, or show signs of wear.
• Items returned after the 30-day window.
• Items marked as final sale at the time of purchase.
• Gift cards.

Questions about a return or exchange? We're here to help.

• Email: hello@weardayo.com
• WhatsApp: +65 8988 9113 (Mon – Fri, 9am – 6pm SGT)